Privacy Policy

1. Who We Are

BikeVi ("we", "us", "our") operates BikeVi.com. We provide NFC emergency stickers that enable riders to be contacted in emergencies. This policy explains how we handle your data.

2. What Data We Collect

We collect information you provide when purchasing or setting up a BikeVi sticker:

• Name, email address, and shipping address (for orders)
• Contact details and emergency contacts (for your BikeVi profile)
• Payment information (processed securely via Stripe or PayPal. We never store card details)

3. How We Use Your Data

We use your data to fulfil orders, enable the tap-to-call feature, send order confirmations, and improve our service. We never sell your data to third parties.

4. NFC Sticker & Privacy

When someone taps your BikeVi sticker, they access a secure page that shows only the information you've chosen to share. Your personal phone number is not displayed. Communication happens through our secure call flow.

5. Payment Processors

We use Stripe and PayPal to process payments. Your payment information is handled directly by these providers under their respective privacy policies. We never store your card details on our servers.

6. Cookies

We use essential cookies to keep the website functional and analytics cookies to understand how visitors use our site. You can control cookie preferences in your browser settings.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at hello@bikevi.com to exercise these rights.

8. Contact

For privacy-related questions, email us at hello@doorvi.co.uk.